Getting started with Looxii
If you’re new to Looxii or just have questions about how to get more out of your keyword search and email reports, you’ve come to the right place. Below we’ll point out some of the basic features that make Looxii a simple, yet powerful, social media analytics platform.
Create and save a keyword search
Keyword searches are what really power the Looxii engine. The more precise and honed your keyword’s search is, the better your results will be. We provide a few basic options that can help cut down noise in your keyword’s search results, all available on your dashboard.
Same keyword, different name
If your keyword has alternate spellings or a common nickname, use or. For instance, if you know breakfast tacos are commonly (and mistakenly) referred to as breakfast burritos, you'd enter breakfast tacos or breakfast burritos. Now all your tortilla-ed breakfast options are covered!
All words or exact words?
Your keyword can be loose terms or an exact term. Say you’re searching for “breakfast tacos,” if you have selected all words Looxii will return all social media mentions of “breakfast” and “tacos.” If you select exact words Looxii will return all mentions with the exact phrase “breakfast tacos.”
Cut the noise
What if you want your results for “breakfast tacos” to return only vegetarian options? Entering the terms “chorizo” and “bacon” (separated by comma) in the exclude will cut down on those meaty breakfast options. Check your trending terms on the dashboard. If something you don’t want keeps popping up there, try excluding that term.
Wait, I changed my mind!
Your keyword’s search is dynamic, you can always change your keyword and tweak the above options simply by clicking edit search on your keyword’s dashboard module. Just don’t forget to click save when you’re done or cancel if you've had a sudden change of mind. The handy preview box to the right will give you a good idea of what your adjusted keyword search returns.
Note: depending on the keyword’s size (i.e. how many mentions are saved), changes to your keyword’s search may take up to a day to appear on your dashboard.
Customize email reports
Email reports are a great way to get a snapshot of how your keyword is performing over a certain amount of time. Click email options on your keyword’s dashboard module to get more – or less – out of your Looxii email reports. You can change them at any time.
Sometimes, always, never
Email frequency relates to how frequently you’ll receive an email report. Looxii currently allows you to receive Daily, Weekly, or Monthly email reports.
Say what?
Choose the amount of recent mentions included in your report. You can choose to include 5, 10, 15, or 20 of the most recent mentions.
From when to when?
Display time frame allows you to choose the amount of time your report covers: one week, two weeks, three weeks or one month.
Show and tell
If other parties – supervisors, clients, interns, colleagues, family, friends – are interested in your email reports just enter their email addresses in the additional recipients box (separated by commas).
All done
Again, you can adjust these options at any time from your dashboard, just be sure to click save when you’re done or cancel if you’ve made a mistake.
